About Next Step Consultancy

Built on 35+ years of operational excellence, driven by a commitment to transform supply chains across India through practical expertise and innovative solutions.

Transforming Supply Chains Through Proven Expertise and Collaborative Excellence

Next Step Consultancy Services was founded with a singular vision: to bridge the gap between supply chain theory and ground-level execution through hands-on expertise, industry best practices, and measurable business outcomes.

Founded by industry veterans with 35+ years of cross-industry experience in warehouse operations, transportation management, and supply chain transformation
Backed by a multidisciplinary expert panel spanning manufacturing, FMCG, automotive, pharma, e-commerce, and 3PL logistics sectors
Supported by dedicated technology and remote operations teams ensuring 24/7 implementation support and continuous improvement

We are not just consultants who deliver reports—we are implementation partners who work shoulder-to-shoulder with your teams. From diagnostic assessments and strategic planning to WMS/TMS deployment and post-go-live optimization, our collaborative approach ensures solutions are practical, scalable, and sustainable. Every engagement benefits from our collective intelligence: seasoned consultants, industry-specific advisors, technology specialists, and operational support teams working in unison to deliver transformative results.

Leadership Team

Meet the experienced professionals leading Next Step Consultancy's mission to deliver supply chain excellence across India

Surendra Singh

Founder and CEO – Next Step Consultancy Services

Visionary leader with 35+ years of deep expertise cross-industry experience driving growth operations excellence, and end-to-end supply chain transformation cross B2B and B2C environments.

Core Expertise

Project Management and Operations Excellence across After Market, In-plant Automobile, and E-Commerce Fulfillment
Transportation Management covering First Mile and Last Mile operations
Sales Strategy Formulation and Business Process Excellence

Academic Background

Post-Graduate in Business Management, Supply Chain Management and Economics
Certified Lean Six Sigma Black Belt (Council for Six Sigma Certification)

Leadership Philosophy

Surendra's leadership philosophy is simple yet powerful: Build strong systems, Empower people, and scale performance. His approach integrates strategic insights with practical execution, enabling organizations to achieve efficiency, scalability, and customer satisfaction. Surendra brings a rare blend of strategic foresight and ground-level execution. His career spans Indian enterprises and multinational organizations delivering results across Sales, In-Plant Operations, Aftermarket Operations, and Supply Chain leadershipHis leadership style emphasizes capability building, operational excellence, and sustainable growth through knowledge-driven consulting and continuous improvement frameworks.

Pramod Harishchandra More

Lead Consultant - Supply Chain Management

Strategic supply chain expert with 27+ years of VP-level corporate leadership and independent consulting across diverse industries

Core Specializations

Technology Integration: Custom TMS/WMS Development, SAP Integration, GPS Analytics, Digital Transformation
Supply Chain Design: Network Optimization, Distribution Center Planning, 3PL Solutions, Warehouse Automation
Operational Excellence: Process Reengineering, Lean Implementation, Performance Analytics, Quality Management
Business Development: Turnaround Management, Vendor Management, Fleet Optimization, Cost Reduction Strategies

Technology Leadership

Pramod brings exceptional technology integration capabilities, having developed proprietary TMS/WMS systems enabling paperless operations, GPS-analytics integrated control tower solutions, and SAP-integrated 3PL platforms. His expertise spans ERP systems (SAP, Oracle, JD Edwards), advanced analytics (Power BI, SQL), and custom software development.

Community Contribution

Beyond corporate excellence, Pramod serves as guest faculty at premier institutions (Symbiosis, IBS, JSPM, SP, MES) and maintains 26+ years of volunteer service in Civil Defence disaster management reporting to Deputy Collector of Pune, training volunteers in society to gain life-saving skills.

Expert Advisory Panel

Our multidisciplinary panel brings cross-industry expertise to every engagement, ensuring solutions are informed by diverse perspectives and sector-specific best practices

Manufacturing and Automotive Sector

Industry veterans from Tata Motors, Mahindra, automotive component manufacturers, and capital goods companies provide insights on in-plant logistics, just-in-time systems, vendor-managed inventory, and production synchronization strategies.

FMCG and Consumer Goods

Experts from leading FMCG companies contribute knowledge on demand forecasting, multi-echelon distribution networks, seasonal inventory planning, cold chain logistics, and last-mile delivery optimization for high-velocity consumer products.

Pharmaceutical and Healthcare

Specialists from pharmaceutical supply chains offer expertise in regulatory compliance, temperature-controlled storage, serialization requirements, GDP/GMP standards, and track-and-trace systems for healthcare logistics.

E-Commerce and D2C Fulfillment

Advisors with Amazon, Flipkart, and D2C brand experience provide cutting-edge insights on omnichannel fulfillment, micro-fulfillment centers, rapid delivery models, returns management, and marketplace logistics optimization.

3PL and Logistics Services

Senior professionals from leading 3PL providers share expertise in contract logistics, shared warehousing, transportation aggregation, control tower operations, and building scalable logistics service businesses.

Technology and Automation

Technology consultants and automation specialists contribute expertise in WMS/TMS selection, IoT integration, robotics, AI/ML for demand forecasting, blockchain for traceability, and Industry 4.0 implementation strategies.

Collaborative Solution Design

Every client engagement benefits from our panel's collective wisdom. Based on project requirements, we convene relevant experts for solution design workshops, feasibility assessments, and implementation reviews. This collaborative approach ensures our recommendations reflect real-world experience across multiple industries and operational contexts.

Our Support Infrastructure

Behind every successful implementation is a dedicated team ensuring seamless execution, continuous monitoring, and responsive support

Technology and Development Team

Our backend IT team comprises software developers, database architects, and system integration specialists who design, develop, and maintain custom solutions for our clients.

Core Capabilities

Custom Software Development: Proprietary TMS, WMS, and control tower applications built using modern web technologies (HTML, CSS, JavaScript, Bootstrap, Java)
ERP Integration: Seamless connectivity with SAP, Oracle, JD Edwards, and other enterprise systems through API development and middleware solutions
Data Analytics and Visualization: Power BI dashboards, SQL database design, and advanced Excel-based analytics tools for real-time supply chain visibility
Mobile Applications: Android/iOS apps for warehouse operations, transport tracking, and field workforce management
IoT and Automation: GPS tracking integration, barcode/RFID systems, sensor-based monitoring, and automated alert mechanisms

Development Approach

Our technology team follows agile methodologies with rapid prototyping, user feedback integration, and iterative releases. We prioritize vendor-neutral solutions that can evolve with your business needs without creating technology lock-in.

Remote Operations and Support Team

Our distributed support team provides 24/7 monitoring, troubleshooting, and operational assistance ensuring your supply chain runs smoothly across geographies and time zones.

Service Offerings

Control Tower Operations: Real-time monitoring of transportation networks, exception management, and proactive issue resolution through GPS analytics and communication protocols
Remote Implementation Support: Virtual project management, remote warehouse setup guidance, and multi-location deployment coordination without requiring constant on-site presence
Help Desk and Troubleshooting: Technical support for WMS/TMS users, system access management, report generation assistance, and query resolution via phone/email/remote desktop
Performance Monitoring: Daily/weekly/monthly KPI tracking, automated alert generation for SLA breaches, and trend analysis reports delivered to stakeholders
Vendor Coordination: Communication bridge between clients and logistics service providers, ensuring seamless information flow and dispute resolution

Support Infrastructure

Our team operates from secure cloud-based platforms with redundant connectivity, ensuring uninterrupted service. We maintain detailed documentation, standard operating procedures, and escalation matrices for every client engagement, enabling smooth knowledge transfer and consistent service delivery.

Quality and Security Commitment

All our support teams adhere to strict data security protocols, confidentiality agreements, and quality management systems. We maintain ISO-compliant processes for project documentation, change management, and incident response. Your business data and operational information are protected through secure access controls, encrypted communications, and regular security audits.

Years of Combined Experience

Successful Projects Delivered

Industry Sectors Served

Average Cost Reduction %

Our Core Values

Guiding principles that shape every client engagement and team interaction

Integrity and Accountability

We conduct all engagements with transparency, honesty, and respect. We take full ownership of commitments, acknowledge shortfalls openly, and learn from mistakes to continuously improve our service delivery.

Client-Centric Approach

Our clients' success is our success. We actively listen to understand business needs, expectations, and constraints before designing solutions. We're only satisfied when our clients achieve measurable results.

Quality and Excellence

We go above and beyond to deliver the highest quality solutions. Every recommendation is backed by data, every implementation follows industry best practices, and every outcome is measured against excellence standards.

Innovation and Adaptability

The supply chain landscape evolves rapidly. We stay ahead through continuous learning, technology adoption, and creative problem-solving. Our solutions balance proven methodologies with innovative approaches.

Collaboration and Teamwork

Complex supply chain challenges require collective expertise. We leverage diverse talent from our consultant network, advisory panel, and support teams to achieve superior results for every client.

Sustainable Growth

Short-term fixes don't create lasting value. We design solutions for long-term sustainability, building internal capabilities within client organizations and establishing continuous improvement frameworks.

Ready to Transform Your Supply Chain?

Partner with experienced consultants who understand your challenges and deliver measurable results. Let's discuss how we can optimize your warehouse operations, reduce logistics costs, and build a competitive supply chain advantage.

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